Calling Features – Support

CALL WAITING
This feature alerts you to a second incoming call when you are on the
phone. A beep tone will sound every 10 seconds until you answer the
call. The party calling hears only ringing.

HOW TO USE:
If you hear a beep and want to end the first call , hang up. Your
telephone will immediately ring with the second call.

TO ALTERNATE BETWEEN CALLS:
If you want to put the first call on “hold” and answer the second call,
press and release the receiver button or press the flash button. The
first call will be put on “hold” and you will be connected to the second
call.

To return to the first call, press and release the receiver button or
press the flash button again. You can switch back and forth between
the two calls as often as you want.

CANCEL CALL WAITING
This feature allows you to temporarily cancel Call Waiting. When Call
Waiting in cancelled, anyone that tries to call will receive a busy signal
and no Call Waiting tone will interrupt your call.

HOW TO USE:
With a touch tone phone, dial *70
Listen for three short tones, followed by a normal dial tone. Dial the
telephone number.
Call Waiting has been cancelled for the duration of the call, Call
Waiting is no longer cancelled once you hang up.

CALL FORWARDING – FIXED
This feature allows you to forward your incoming calls to a pre-selected
telephone number. (See notes under Call Forwarding-Variable)

TO ACTIVATE:
With a touch tone phone, dial *72
TO CANCEL:
With a touch tone phone, dial *73

CALL FORWARDING – VARIABLE
This feature lets you transfer your incoming calls to any telephone
you can direct-dial.

HOW TO USE:
With a touch tone phone, dial *72. Wait approximately 5 seconds for
dial tone, then dial the telephone number that will be accepting your
calls. You will hear 2 short tones, then normal ringing. Call Forwarding
is in effect when the other party answers. At this time, you can tell
them they will be receiving your calls.
If the line is busy, or there is no one to answer, hang up and repeat
the first two steps. No answer is required to establish Call Forwarding
the second time.

TO CANCEL:
With a touch tone phone, dial *73
Notes: While your calls are being forwarded, your telephone will ring
briefly each time your number is dialed. You cannot answer the calls,
but the ring is a reminder that Call Forwarding is still in effect. If you
forward calls outside your local calling area, you will be charged for
any calls forwarded from your number to the distant number. While
calls are being forwarded, you can still make outgoing calls.

CALL FORWARDING – BUSY
This feature forwards your incoming calls to a pre-selected telephone
number only when your telephone line is in use.

DISTINCTIVE RING
This feature acts like a second telephone line at your business or
home. With Distinctive Ring, an additional telephone number is
assigned on your existing telephone line. This additional telephone
number has a special ringing pattern that is different than your current
telephone number. This feature can be used with some equipment,
such as fax machines that have Distinctive Ring capabilities.

THREE-WAY CALLING
This feature lets you add a third party to your existing conversation.
Three-Way Calling can be used whether you have received or have
placed the first call.

HOW TO USE:
Press and release the receiver button to put your call on “hold”. You
will then hear three beeps followed by dial tone. Dial the third person’s
number. You can talk before including the original caller. To begin the
three-way call, press and release the receiver button. All three parties
will be on the line.
Notes: if the original party hangs up, you can add another third
party by repeating steps, 1-3. To disconnect the third party, press the
receiver button twice. You are then free to add a different third party
by repeating steps 1-3. All parties are disconnected when you hang
up.

THREE-WAY CALLING WITH TRANSFER
This feature works like Three-Way Calling but allows you to transfer
a call to another telephone number. The other two parties will not be
disconnected when you hang up.

CALLER ID
This feature allows you to view the telephone number or the name
& telephone number of the person calling on your Caller ID unit or
Caller ID enabled telephone.

RESTRICTIONS:
Caller information will not be displayed if the person is calling from an
area served by equipment not compatible with Caller ID; has per-line
blocking or has initiated per-call blocking.

PER-CALL BLOCKING
Your name and telephone number will be displayed whenever you call
someone who subscribes to Caller ID, even if you have a non-listed or
non-published telephone number. If you do not want your name and
telephone number displayed when you call others that subscribed to
Caller ID, prior to making the call, dial *67.
You must repeat this procedure for each call that you want your name
and telephone number blocked from Caller ID. Per-Call Blocking is
free of charge to all customers. YOU DO NOT NEED TO ORDER
THIS SERVICE.

PER-LINE BLOCKING
Per-line Blocking will prevent your name and telephone number from
being displayed to Called ID subscribers for every call made from
your telephone line.
Per-Line Blocking is available upon written request to the following:
victims of domestic abuse, law enforcement agencies, fire
departments, social service agencies and similar organizations.

ANONYMOUS CALL REJECTION
Anonymous Call Rejection allows you to reject calls that come from a
party that blocks their telephone number. All these callers are notified
with a recording that their call is not being accepted.

TO ACTIVATE:
Dial *68 and listen for prompts.

TO CANCEL:
Dial *88

AUTOMATIC RECALL
Automatic Recall returns the last incoming call by dialing the proper
code. If the line is busy, Automatic Recall will monitor the line until
both the telephone number called and your line are free. You will be
notified with a ring tone when the other party is available.

TO ACTIVATE:
Dial *69

REPEAT DIALING
Repeat Dialing automatically monitors a busy telephone number for
30 minutes. When the called telephone number is available, Repeat
Dialing will notify you and then dial this telephone number.

TO ACTIVATE:
Dial *66

TO CANCEL:
Dial *86

CUSTOMER ORIGINATED TRACE
Customer Originated Trace allows a customer that receives obscene,
threatening or harassing telephone calls to automatically request
a trace of the last answered call. The results of the trace are then
provided to the proper authorized agency. The customer would then
contact the proper agency to determine if further action is required.

TO ACTIVATE:
Dial *57 and listen for prompts.

PRIORITY RINGING
Priority Ringing allows you to program a list of telephone numbers that
will have a distinctive ringing pattern. When you hear the distinctive
pattern, you are alerted that it is a priority call. All other calls will have
a normal ringing pattern.

TO ACTIVATE:
Dial *61 and listen for prompts.

SELECTIVE CALL REJECTION
Selective Call Rejection allows you to program a list of telephone
numbers that you will not accept calls from. When a party on the call
rejection list dials your telephone number, they receive a message
that you are not accepting calls.

TO ACTIVATE:
Dial *60 and listen for prompts.

SELECTIVE CALL ACCEPTANCE
Selective Call Acceptance allows you to designate a list of telephone
numbers that you will accept calls from. All other callers are notified
that you are not accepting calls.

TO ACTIVATE:
Dial *64 and listen for prompts.

SELECTIVE CALL FORWARDING
Selective Call Forwarding allows you to program a list of telephone
numbers that will automatically be forwarded to a telephone number
you designate. All other calls will be terminated normally.

TO ACTIVATE:
Dial *63 and listen for prompts.