Press and hold the CC button on the remote to turn closed-captioning on/off. Be sure to hold the button down until the closed-captioning either comes on the screen or goes away; hitting the button lightly won’t work.
If the closed-captioning is overlaid with another closed-captioning displayed on the TV screen, check to see if the closed-captioning is turned on for the TV itself by accessing the TV’s menu. Refer to your TV User Manual if necessary.
Reset the set-top box.
If none of the above steps work, please contact MHTC Technical Support at 437-6850.