Internet Support
Macintosh Applications
CyberDuck
Cyberduck is an open source SFTP (SSH Secure File Transfer) and FTP browser licenced under the GPL. It has been built from the ground up with usability in mind, having the same consistent graphical user interface for both SFTP and FTP browsing.
Install CyberDuck 3.5.1 for Mac OS X 10.6 and 10.5 PPC/Intel.
Install CyberDuck 3.2.1 for Mac OS X 10.4, 10.5, 10.4 PPC/Intel, and 10.5 PPC/Intel.
Open the CyberDuck application.
Click Open Connection.
Version 3.2.1
Version 3.5.1
Server = If you have a domain account (i.e. www.mysite.com) you will want to enter your address in the format ftp.mysite.com.
Username = cPanel login
Password = cPanel password
Click Connect.
Version 3.5.1
Your files will now be listed in the browser window. You can then drag and drop the files both to and from this window to copy files to and from the server. If you are using this site for a home page, you will want to ensure that you have the page named either index.htm or index.html in the root folder.
Version 3.2.1
Version 3.5.1
If you have a website through MHTC you can upload files using an application such as Dreamweaver; Frontpage; etc., an FTP application such as FileZilla, or cPanel.
You should have received an email from MHTC with the address, username and password you need to log into cPanel. If you did not receive this information, please contact MHTC. Once you enter the cPanel domain address you will be taken to the cPanel login screen. Enter the appropriate login username and password and select Login.
If this is your first time visiting cPanel you can choose to get help or proceed on your own.
If you are unfamiliar with using cPanel you can also view the Video Tutorials. This his helpful for someone who is unfamiliar with maintaining a website.
The File Manager allows you to move your files within directories; delete, upload and edit web pages; etc.
On the left side of the cPanel screen there are stats for your domain with the most important one showing how much disk space is being utilized. If you are close to the limit you may need to either delete files or contact MHTC to *increase the server space.
*additional charges apply
Typically, main files are stored in the Web Root (www) directory.
This is a sample of what the server file list looks like. Again, note the ability to upload, download, rename, and edit files directly within cPanel.
for 10.6 (Snow Leopard)
Opening the Network Preferences:
To access the Network settings, click the Apple logo, then System Preferences.
Select Network.
Click Add (+) at the bottom of the network connection services list, and choose PPPoE from the Interface pop-up menu.
From the Ethernet pop-up menu, choose Ethernet. For the Service Name enter “MHTC”, then click Create.
- Select the Connect using PPPoE option. (Leave the PPPoE Service Name field blank.)
- In the Account Name field, enter your username.
- In the Password field, enter your password.
- Check the Remember this password option.
- Click on the Advanced… button for more options.
Note: Setting the field Disconnect if idle for x minutes is not needed. There are no ramifications/extra charges for leaving the connection active, and most customers prefer to have their DSL always on. It is probably best to leave this selection disabled.
- Click the OK button.
- Click the Apply Now button to finish.
Windows Applications
FileZilla
FileZilla is an FTP program for file uploading and downloading to and from your FTP site, server, or host. The program lets you transfer files and navigate among folders, Web sites, and your computer. This software enables you to perform multiple file transfers simultaneously. A FileZilla tutorial can be found here.
Install FileZilla 3.3.3 for Windows 2000, XP, Vista, and Windows 7.
Open the FileZilla application.
Host = If you have a domain account (i.e. www.mysite.com) you will want to enter your address in the format ftp.mysite.com.
Username = cPanel login
Password = cPanel password
Click Quickconnect.
Your files will now be listed in the browser window. You can then drag and drop the files both to and from this window to copy files to and from the server. If you are using this site for a home page, you will want to ensure that you have the page named either index.htm or index.html in the root folder.
If you have a website through MHTC you can upload files using an application such as Dreamweaver; Frontpage; etc., an FTP application such as FileZilla, or cPanel.
You should have received an email from MHTC with the address, username and password you need to log into cPanel. If you did not receive this information, please contact MHTC. Once you enter the cPanel domain address you will be taken to the cPanel login screen. Enter the appropriate login username and password and select Login.
If this is your first time visiting cPanel you can choose to get help or proceed on your own.
If you are unfamiliar with using cPanel you can also view the Video Tutorials. This his helpful for someone who is unfamiliar with maintaining a website.
The File Manager allows you to move your files within directories; delete, upload and edit web pages; etc.
On the left side of the cPanel screen there are stats for your domain with the most important one showing how much disk space is being utilized. If you are close to the limit you may need to either delete files or contact MHTC to *increase the server space.
*additional charges apply
Typically, main files are stored in the Web Root (www) directory.
This is a sample of what the server file list looks like. Again, note the ability to upload, download, rename, and edit files directly within cPanel.
If you have any questions about cPanel feel free to contact MHTC Technical Support.
A broadband connection is used when an MHTC wireless radio customer needs to connect to the Internet and doesn’t have a router.
Click the Start button and select Control Panel from the menu.
Windows 7 gives you the option to view the Control Panel in two different views: Category View and Classic View. Use the drop down arrow next to View by: on the right side of the page to switch between classic and category view.
Category View
Click on Network and Internet then on Network and Sharing Center.
Classic View
Click on Network and Sharing Center.
Click on Setup a new connection or network.
Select Connect to the Internet.
Click Next.
Select Broadband (PPPoE).
User name = Type your MHTC account user name (everything before the @).
Password = Type your MHTC account password.
Remember this password should be selected unless you want to enter it each time for security reasons.
Connection name = Type MHTC.
Select Allow other people to use this connection, especially if you have multiple accounts set up on this computer.
Note: Although the connection dialog box looks like a dial-up connection it really isn’t. More information about broadband connections can be found by searching the Internet.
If you purchase a router, the PPPOE settings will then need to be put on the router and this broadband connection disabled.